Payment terms/options & General terms
Payment is required at the time of completion of work but we may request a deposit for new orders or orders over a certain amount
Items typically take about 1 week for plating, 1 week for sizing, 1 week for casting, 2 weeks for large setting jobs, 2-3 weeks for bulk casting
Work is performed in Vancouver in our own workshop
We aren’t liable for damage to diamonds, colored/miscellaneous stones or items during work performed. Sometimes stones have hidden fractures that reveal themselves when work is performed, sometimes claws aren’t soldered on properly, etc. We take all care when working on items but cannot accept any liability for damage done.
Items left over 90 days may be subject to sale to recover costs or have storage fees applied